What is the advantage of the EcoQube Frame?
It’s the first product that can sprout seeds vertically without soil. This saves space and is the cleanest way to garden in your home!
Last updated: March 21, 2017 08:38
What is the size of the EcoQube Frame?
The EcoQube Frame is 11.5in long x 8.9in tall x 3in wide with a water capacity of 0.5L.
Last updated: March 21, 2017 08:40
Why does one look larger than the other?
They were tests and prototypes.
Last updated: March 21, 2017 08:40
What’s special about micro-veggies?
Micro-veggies have up to 40x the nutrients that their fully-grown counterparts (e.g. regular veggies) have, but are often expensive to purchase (often costing around $30 - $50 per week to eat) and messy. With the Frame, you can grow up to $20 worth of micro-veggies in 10 days for under $5 and keep your home clean!
Last updated: March 21, 2017 08:40
What kind of plants can I grow in it?
You can grow a variety of micro-veggies by adding different seeds to our “blank” seed pads- we suggest succulents or micro-veggies.
Last updated: March 21, 2017 08:41
What kind of micro-veggies can be grown?
Currently, broccoli, wheatgrass, and basil can be grown, but we are testing out other micro-veggies as well.
Last updated: March 22, 2017 17:19
When will I receive it?
We are planning to send out the EcoQube Frame by December 2017 for early tiers and for later tiers, February 2018. There is still a lot of design, production, and distribution work to be done, but we estimate that this is the most realistic date. We will, of course, update everyone with any new information we have and let you know if you’ll receive your EcoQube Frame later or earlier than expected.
Last updated: March 22, 2017 17:19
Do I need to water the plants in the EcoQube Frame?
Simply add water into the water reservoir and our grow pads will take care of the rest.
Last updated: March 22, 2017 17:19
How do seed pads work?
Each pad has over 100 small pockets and you can add your own seeds to sprout vertically, but we’re attempting to pre-package the seeds so all that is necessary is placing in the seed pads. We cannot guarantee that yet because of issues with shipping seeds.
Last updated: March 22, 2017 17:19
Does the EcoQube Frame need soil to grow the plants?
No, the EcoQube Frame grows plants and micro-veggies without any soil! Simply add water into the water reservoir, and insert the grow pad with seeds inside.
Last updated: March 22, 2017 17:19
Will I need fertilizer for the plants in the EcoQube Frame?
The EcoQube Frame is able to grow plants and micro-veggies without any soil or fertilizer. Simply add water into the water reservoir, and insert the grow pad with seeds inside.
Last updated: March 22, 2017 17:19
How much will the seed pads cost to replace?
Blanks without seeds will be $1.25 and with seeds will be roughly $1.99.
Last updated: March 22, 2017 17:22
What is the knob used for?
The knob is still being developed, but the end goal is to make it as easy and convenient as possible for you to drain excess water from the water reservoir.
Last updated: March 22, 2017 17:19
How many seed pads come with the EcoQube Frame?
The product will include 2 seed pads to start and we will supply continuous seed pads near our cost.
Last updated: March 22, 2017 17:22
Are the seeds going to be organic?
We are currently working on an organic seed source.
Last updated: March 22, 2017 17:19
Is the seed pad biodegradable and sustainable?
Each pad is made of biodegradable and sustainable materials. The pad is made of cellulose sponge along with cardboard.
Last updated: March 22, 2017 17:19
Why isn't my location available for shipping?
You will be able to change your address when you complete the BackerKit survey once the campaign ends. We are working with our fulfillment center to ship to other countries. In the time being, please select the closest country to you so that we can generate a good estimate for shipping costs.
Last updated: March 22, 2017 17:19
Can I purchase extra EcoQubes by adding $x to my pledge?
You will be able to add additional frames when we send out the BackerKit survey. Choose the current option you want, and you will later have the opportunity to add additional frames when you receive the BackerKit Survey for a discounted price.
Last updated: March 22, 2017 17:19
What is the advantage of the EcoQube Frame?
It’s the first product that can sprout seeds vertically without soil. This saves space and is the cleanest way to garden in your home! Last updated: Tue, Mar 21 2017 11:38 am EDT
What is the size of the EcoQube Frame?
The EcoQube Frame is 11.5in long x 8.9in tall x 3in wide with a water capacity of 0.5L. Last updated: Tue, Mar 21 2017 11:40 am EDT
Why does one look larger than the other?
They were tests and prototypes. Last updated: Tue, Mar 21 2017 11:40 am EDT
What’s special about micro-veggies?
Micro-veggies have up to 40x the nutrients that their fully-grown counterparts (e.g. regular veggies) have, but are often expensive to purchase (often costing around $30 - $50 per week to eat) and messy. With the Frame, you can grow up to $20 worth of micro-veggies in 10 days for under $5 and keep your home clean! Last updated: Tue, Mar 21 2017 11:40 am EDT
What kind of plants can I grow in it?
You can grow a variety of micro-veggies by adding different seeds to our “blank” seed pads- we suggest succulents or micro-veggies. Last updated: Tue, Mar 21 2017 11:41 am EDT
What kind of micro-veggies can be grown?
Currently, broccoli, wheatgrass, and basil can be grown, but we are testing out other micro-veggies as well. Last updated: Wed, Mar 22 2017 8:19 pm EDT
When will I receive it?
We are planning to send out the EcoQube Frame by December 2017 for early tiers and for later tiers, February 2018. There is still a lot of design, production, and distribution work to be done, but we estimate that this is the most realistic date. We will, of course, update everyone with any new information we have and let you know if you’ll receive your EcoQube Frame later or earlier than expected. Last updated: Wed, Mar 22 2017 8:19 pm EDT
Do I need to water the plants in the EcoQube Frame?
Simply add water into the water reservoir and our grow pads will take care of the rest. Last updated: Wed, Mar 22 2017 8:19 pm EDT
How do seed pads work?
Each pad has over 100 small pockets and you can add your own seeds to sprout vertically, but we’re attempting to pre-package the seeds so all that is necessary is placing in the seed pads. We cannot guarantee that yet because of issues with shipping seeds. Last updated: Wed, Mar 22 2017 8:19 pm EDT
Does the EcoQube Frame need soil to grow the plants?
No, the EcoQube Frame grows plants and micro-veggies without any soil! Simply add water into the water reservoir, and insert the grow pad with seeds inside. Last updated: Wed, Mar 22 2017 8:19 pm EDT
Will I need fertilizer for the plants in the EcoQube Frame?
The EcoQube Frame is able to grow plants and micro-veggies without any soil or fertilizer. Simply add water into the water reservoir, and insert the grow pad with seeds inside. Last updated: Wed, Mar 22 2017 8:19 pm EDT
How much will the seed pads cost to replace?
Blanks without seeds will be $1.25 and with seeds will be roughly $1.99. Last updated: Wed, Mar 22 2017 8:22 pm EDT
What is the knob used for?
The knob is still being developed, but the end goal is to make it as easy and convenient as possible for you to drain excess water from the water reservoir. Last updated: Wed, Mar 22 2017 8:19 pm EDT
How many seed pads come with the EcoQube Frame?
The product will include 2 seed pads to start and we will supply continuous seed pads near our cost. Last updated: Wed, Mar 22 2017 8:22 pm EDT
Are the seeds going to be organic?
We are currently working on an organic seed source. Last updated: Wed, Mar 22 2017 8:19 pm EDT
Is the seed pad biodegradable and sustainable?
Each pad is made of biodegradable and sustainable materials. The pad is made of cellulose sponge along with cardboard. Last updated: Wed, Mar 22 2017 8:19 pm EDT
Why isn’t my location available for shipping?
You will be able to change your address when you complete the BackerKit survey once the campaign ends. We are working with our fulfillment center to ship to other countries. In the time being, please select the closest country to you so that we can generate a good estimate for shipping costs. Last updated: Wed, Mar 22 2017 8:19 pm EDT
Can I purchase extra EcoQubes by adding $x to my pledge?
You will be able to add additional frames when we send out the BackerKit survey. Choose the current option you want, and you will later have the opportunity to add additional frames when you receive the BackerKit Survey for a discounted price. Last updated: Wed, Mar 22 2017 8:19 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.